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job impuls ag
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von 21 Seiten

IT Service Technician (m/f/d)

Basel

Heute

Online bewerben

IT Service Technician (m/f/d)

IT specialists hold all the cards: for its customers in industry and the public sector, Hays is looking for motivated employees who like looking at the bigger picture and growing with new challenges.

We make sure that you benefit from our many years of experience in IT recruitment and will find you the right role to suit your skills and interests - all completely free of charge to you. Register with us and reap the benefits of job offers that are both interesting and relevant to your skills and experience.

Perform all PC & Printer interventions
Handling "user requests" (Installations, changes, disposals)
2nd & 3rd Level support
Workplace Patching
Manage PC and printer inventory
Order desktops, laptops and printers, manage stock
Work on specific projects in desktop environment (e.g. PC Lifecycle management throughout Switzerland, Server Racking and structured cabling)
Involve end users in incident resolution and problem solving process
Liaise with local Service Management team and with IT teams in Prague to get common understanding of issues and agree on action plans driving permanent solutions within Europe
Perform data analysis on user requests and incidents based on Service Desk tool extracts and consolidations using MS Excel and/or MS Access

Bachelor's degree in computer science or equivalent
Profound professional experience within IT 2nd or 3rd Level Support function, ideally in an international environment
First experience with Active Directory and GPO setups
A strong technical background on PC support
Demonstrated passion for technology
Ability and desire to provide excellent Customer Service
Strong communication, interpersonal and analytical skills
Strong teamwork and collaboration skills
Resilient, able and willing to carry hardware
Fluent in German and English, good French language skills (Italian would be an advantage)

A very renowned company

Kontakt

Hays AG

004962117884297

203 PC Support / Helpdesk Jobs

Diese Suche abonnieren

IT Service Technician (m/f/d)

IT Supporter/in

IT Supporter / System Engineer

ICT-Supporter (m/w)

IT-Supporter/in / Systemadministrator/In

Diese Suche abonnieren

Servicedesk Mitarbeiter

Informaticien(ne) / Technicien(ne) en informatique (H/F) - (entre 80%-100%)

ICT-Supporter (m/w) - 100%

ICT Techniker Laborautomation

Mitarbeiter IT-Support (100%)

Basel

IT Service Technician (m/f/d)

Kontakt

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