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IT Support

Kanadevia Inova
8005 Zürich
2W
  • 23.11.2024
  • 100%
  • Mitarbeiter
  • Festanstellung

IT Support

Company Description

Welcome to Kanadevia Inova, a global innovation leader in the waste infrastructure space, where we believe in creating a sustainable future through technology and innovation. 

Transforming Waste into Value

At Kanadevia Inova, we pride ourselves on being at the forefront of waste-to-X technology. We are not just waste managers; we are creators of value from what communities discard. Your role at Kanadevia Inova directly contributes to turning something once considered useless - waste - into something invaluable: energy, heat, hydrogen, fertilizer, and beyond.


Job Description
  • Install and maintain workstation systems, servers, and network components.
  • Implement configuration specifications for systems and user interfaces.
  • Troubleshoot hardware, software, and network issues effectively.
  • Initiate escalation procedures for unresolved problems.
  • Coordinate vendor and consultant activities to ensure smooth operations.
  • Monitor and track hardware, software, and network availability and inventory.
  • Develop and maintain operations manuals, instructions, and checklists.
  • Assist users with procurement projects and solution implementations.
  • Create simple scripts and applications for user needs on workstations and mobile devices.
  • Evaluate application software based on organizational processes.

Qualifications
  • Bachelor's degree in Technology, Computer Science, or Vocational Training ( apprenticeship)
  • Proven 4+ years experience in similar role in a mid- to large sized company (150+ users).
  • Experience managing third-party services.
  • Strong operational skills in fast-paced environments.
  • Excellent customer-facing and communication skills.
  • Knowledge of ITIL and process improvement methodologies.
  • Assertive, independent, and methodical work style.
  • Proactive thinker with strong analytical skills.
  • Fluent in English (spoken and written), German language knowledge is an advantage.

Additional Information

We offer
* Responsible challenge with diversified field of activity
* Team-oriented working atmosphere in an international Company
* Personal development opportunities through own Inova Academy
* Opportunity to gain an insight into various technical disciplines
* Excellent employment conditions
* Attractive working place (central, good transport links)
* Modern infrastructure

For HR agencies: Please note that we do not accept applications coming from agencies. Thank you.