IT Building Operations System Administrator/Technician

Bechtle is Germany's largest IT system house and a leading IT e-commerce provider in Europe. Corporate and public clients of all shapes and sizes rely on our unique blend of streamlined IT procurement and end-to-end services. That's how we drive your future. On site. In Europe. Around the world.

For our Basel team we are looking for an

• New user onboarding and training to end users
• Act as point of contact for building automation and process automation
• Responsible for the first level support to end users and Operations teams to provide
  maintenance, support, and troubleshooting of IT components and infrastructure
• Diagnose IT issues and connect with appropriate teams for resolution. Route Incidents/Requests to Informatics or specific vendors where appropriate
• Manage vendor engagements
• Record incidents and requests in RoSe/SNow (ITSM Tool). Prioritize and ensure the resolution of incidents and requests, ensuring minimal disruption to operation
• Evaluate and test new technologies (hardware and software) when needed
• Ensure changes to IT systems are implemented smoothly and with minimal disruption

• Minimum education level is a bachelor's degree, preferably in a science or technology discipline
• Minimum 3+ years technical IT experience
• A focus on solution delivery, with excellent time management and organizational skills
• Excellent interpersonal skills with your team, technical IT partners, and customers
• Communicate effectively in both written and verbal form to non-technical audiences
• A collaborative and growth mindset
• Knowledge of animal facility operations and experience in the pharmaceutical industry is a plus
• Fluent communication skills in English and German

• Industry: Biotech / IT Services
• Start: March 2025
• Duration: permanent
• Workload: 100%
• Place of work: Basel (onsite)
• Contract: permanent contract

• International applications can only be considered from EU-27 countries or with a valid work permit for Switzerland.
• Billing via own company, GmbH or AG is not possible.
• We do not consider applications via recruitment agencies.

Bechtle Schweiz AG - Department Onsite Services
Christian Betsy
Telefon +41 61 717 60 75

Ready for all this? Then we look forward to receiving your application documents, which you can submit with just a few clicks via our online application tool.