Data & Communication Specialist

Data & Communication Specialist

Permanent contract / Crans-Montana, Switzerland

Les Roches Global Hospitality Education, in the top 3 for Employer Reputation of Hospitality & Leisure Management graduates by the QS World University Ranking, is a brand of the Sommet Education Group. Founded in 1954, Les Roches is a private institution based on the Swiss model of experiential learning, offering undergraduate and graduate degrees in the fields of hospitality, tourism and event management. Les Roches prepares entrepreneurial and innovative graduates across a global network of campuses in Crans-Montana (Switzerland), Marbella (Spain) and Abu Dhabi (UAE).

You share our values: Development, Distinctiveness, Joint commitment, Openness and Sense of service.

We are seeking a skilled and motivated Data & Communication Specialist who will work with cross-functional teams to analyze large datasets, develop dashboards and reports, and automate workflows. This is a unique role combining data analysis, digital support, and communication to ensure the institution's operations are data-driven and communication efforts are aligned with organizational goals. The Data & Communication Specialist will have a dual focus on two key aspects:

Data & Digital Support - Supporting the maintenance of student databases and fostering a digital environment. Communication Support - Developing content and ensuring effective communication across various channels throughout the semester.

Key responsibilities:

Data Analysis & Digital Support:

• Collect, clean, and analyze large datasets to identify trends and insights.
• Develop and maintain dashboards and reports using tools like Power BI and Excel to support decision-making.
• Automate data processes and workflows with tools such as Power Automate and VBA for enhanced efficiency.
• Perform data quality checks to ensure accuracy, consistency, and integrity.
• Collaborate with teams across the organization to understand data needs and provide actionable insights.
• Identify opportunities for data-driven improvements and make strategic recommendations.

Communication Support:

• Present complex data insights in clear, concise, and visually engaging formats.
• Develop and deliver reports, presentations, and communication materials tailored to diverse stakeholders.
• Translate technical findings into accessible narratives that align with organizational objectives.
• Facilitate effective communication between technical teams and non-technical stakeholders.
• Support internal and external communication strategies through data-driven content and insights.

Qualifications & Experience:

• Bachelor's degree in Data Science, Statistics, Communications, or a related field.
• Proven experience in data analysis, communication, or related roles. Experience with business intelligence technologies and reporting packages is essential.
• Proficiency in Power BI, Power Automate, VBA, Excel, and SQL. Familiarity with programming languages such as Python or R is a plus.
• Strong verbal and written communication skills with the ability to present complex findings effectively. Fluency in English and French (oral and written) is required.
• Experience working with young adults in a multicultural environment is a plus.
• Advanced Excel skills, with knowledge of reporting and data visualization techniques.
• Familiarity with website scripts such as XML, JavaScript, and JSON is beneficial.
• Ability to manage multiple projects, prioritize tasks, and meet deadlines effectively.
• Excellent problem-solving abilities and a proactive approach to work.
• Strong ethical values and professional behavior with a customer-focused attitude.

If you are passionate about data, communication, and student success, we invite you to apply for this exciting opportunity to join our team!

Start date: January 2025