Manager Industry Relation (M/F/D)

Im Jahr 2024 hat Swissport International professionelle Bodenverkehrsdienstleistungen für rund 247 Millionen Fluggäste erbracht (2023: 232 million) und in 117 Luftfrachthallen weltweit rund 5 Millionen Tonnen Luftfracht (2023: 4.7 million) umgeschlagen. Mehrere ihrer Frachthallen sind vom Branchenverband IATA (CEIV Pharma) und der britischen MHRA speziell für das anspruchsvolle Handling von Pharmasendungen zertifiziert. Swissport beschäftigt per Ende Dezember 2024 weltweit rund 60.000 Mitarbeitende und ist an 276 Flughäfen in 45 Ländern auf sechs Kontinenten tätig.  

We are a service company operating at the Zurich and Geneva airports and a subsidiary of Swissport International Ltd. 

We are looking for a 

MATCHBOX SOLUTIONS MANAGER INDUSTRY RELATION (M/F/D)

FULLTIME | CHECKPORT ZURICH AIRPORT

START I UPON AGREEMENT

YOUR MISSION

In this role you will be representing Matchbox Solutions towards leading aviation industry stakeholders such as DCS providers, IATA, SITA, kiosk and self-service kiosk manufacturers etc. You are acting as the primary ambassador positioning Matchbox as the industry reference for travel document validation.

YOUR RESPONSIBILITIES

• Building and nurturing senior-level relationships within the aviation technology ecosystem
• Leading strategic partnerships, business development initiatives and high-level negotiations
• Driving the integration and recognition of Matchbox across the industry platforms, standards and products
• Collaborating with product-, marketing- and strategy teams to align market needs with innovation
• Providing expert insights on industry trends, competitor activities and growth opportunities
• Contributing to sales targets and revenue growth through industry partnerships

YOUR PROFILE

• University degree in business administration, aviation management, information systems or comparable qualification
• Proven track record in business development, industry relations or partner management in aviation industry
• Experience representing a company in international forums and standardization bodies
• Strong knowledge of passenger processing, regulatory compliance and airline-IT systems
• Knowledge of project management 
• Further experience in sales, business development or stakeholder management is an advantage 
• Excellent communication and presentation skills in English; additional languages are an asset
• Extensive professional network in the aviation-IT- and ground handling industry, especially with DCS providers, IATA, SITA, kiosk manufacturers and related stakeholders
• Solid knowledge of MS Office
• Willingness to travel occasionally (up to ~20%), based on business needs

YOUR PERSONALITY

• Excellent networking, relationship-building and negotiation skills

• Strategic and entrepreneurial mindset with strong drive for results
• Proven ability to translate market needs into opportunities
• High cultural awareness and experience in international business environments
• Diplomatic, persuasive and adaptable approach in fast-changing industries

WE OFFER

• Thrive in the dynamic and ever-evolving aviation industry

• Flat hierarchies and informal "you" culture
• Corporate health management
• Swissport own pension fund
• Insurance discounts (e.g., health insurance, household insurance, and car insurance)
• Attractive flight ticket discounts
• Public transport subsidies

If you're seeking a dynamic challenge in the fast-paced aviation services industry, this is the opportunity for you.

We are looking forward to your complete online application, incl. motivation letter.