Digital Product Owner

Well, we're looking for talented people who share our interests and values. Do you focus on the essential and do what you say? Do you try to make things simple and dare to be original in what you say and do? Are you willing to “get your hands dirty” and go the extra mile to get the job done?

We are looking for a qualified and motivated Digital Product Owner to join our Digital Team!

Workplace: Zurich (with willingness to travel weekly to Renens) or Renens

Workload: 100%

Your Mission:

Where technical depth meets business impact: Reporting to the Digital Director you will be responsible for driving the digital transformation, and play a pivotal role in shaping the future of our eCommerce – websites and eShop – for Salt and its sub-brands.

In your role, you will own the digital innovation & transformation roadmap and lead cross-functional initiatives to continuously evolve our digital presence and online sales experience. Together with the Digital team, you will ensure that our customers enjoy a simple and enjoyable sales experience, with no frictions or complexity.

The ideal candidate should have a technical background, ideally engineering or similar, with several years of experience in working in Digital or IT organizations of fast-paced environments. Experience in agile methodology is critical, as well as excellence in collaborating with multiple stakeholders.

Your duties:

• Drive and contribute to the mission of the Digital team to increase online sales
• Own, define, execute the strategic vision for our digital transformation roadmap to evolve the customer experience of our eCommerce – websites and eShop – for Salt and all its sub-brands
• Lead technical-heavy projects from definition to execution together with the IT department aimed at enhancing sales performance through new features, simplification or UI enhancements, among others
• Translate market trends, data insights, digital and/or business needs into clear technical requirements for our IT team and developers
• Prioritize the backlog of our websites and eShop, in collaboration & alignment with multiple stakeholders across the organization, based on what maximizes business impact
• Work hand-in-hand with business stakeholders, designers, data managers, developers, and IT analysists to deliver the prioritized features and improvements in a timely & high-quality manner
• Act as the liaison between technical teams and digital team, translating technical complexities into actionable improvements to increase conversion rate
• On request, participate on new CMS releases to push the newest development to production and validate correctness of new features or improvements
• Together with the Digital team, build, execute and follow up the improvement plan to fight against any conversion killer & work on continuously improving conversion rate across brands & products
• Foster a strong collaboration culture with all teams, including IT, marketing, finance, care, among others – and ensure that improvements on digital platforms from other teams (such as Care) as well aligned with your efforts & complement each other

What you bring:

• Bachelor degree in engineering, computer science, information systems, or a related field
• 3-5 years of experience as a Product Owner, Digital Analyst or Digital Manager with hand-on expertise in digital/ web/ eCommerce environments
• Solid technical understanding of web and mobile platforms, able to work effectively with IT teams & understand technical constraints
• Combined with the technical background, a strong business understanding and a passion for innovation & problem-solving
• Experience working in agile, with familiarity using tools such as Jira and Confluence
• Proficiency in web analytics tools such as Google Analytics and Looker to work closely with our Digital Analytics Manager and drive data-driven actionable improvements
• Strategic, creative and data-driven thinker who enjoys a challenge and relentlessly looks out for continuous improvements & puts the customer at the centre of all we do
• Ability to work in a high pace environment, under time pressure and adjust to new directions – and actually enjoy it!
• Exceptional stakeholder management and communication skills, capable of collaborating with & managing both business and technical stakeholders. And at the same time ability to work independently to drive projects forward
• Strong English & French speaking & writing skills. German or Italian are a plus
• And most important: ability to get your hands dirty and step out of job description to get things done. We want a hungry, positive and motivated personality who enjoys working at high pace, is able to adapt to new directions and brings energy into the team

What we offer:

• Ability to change & challenge the status quo, and see the impact of your work fast
• Opportunities to learn & grow on the job
• An exciting and dynamic environment with a unique start-up corporate culture where proactivity and personal commitment are highly valued
• Work in an amazing & fun multi-cultural team
• Diverse and several fringe benefits
• Part-time home office

Have we sparked your interest? Then we definitely would like to get to know you. Please apply to us online (we only consider online applications)