Senior IT Service Owner & Application Responsible - FIS Applications

RESPONSIBILITIES

• Ensure stable applications/services, incident and problem management, and application lifecycle for…
  Senior IT Service Owner & Application Responsible - FIS Applications
  Job description:

  RESPONSIBILITIES

  • Ensure stable applications/services, incident and problem management, and application lifecycle for Financial Information Services (Financial Information Sheet (FIS)), including Bloomberg, LSEG, Reuters, MarketMap, and FIS Global
  • Service Operations: Manage the day-to-day operations of the IT service, ensuring it is delivered in accordance with agreed SLAs and OLAs
  • Continuous Improvement: Monitor and analyse the IT service, identify areas for enhancement, and implement changes to improve efficiency, effectiveness, and quality
  • Business analysis, solution design, development, testing, and implementation of fixes (Run-the-Bank - RtB) and changes (Change-the-Bank - CtB), coordinated with the vendor or software provider
  Requirements:

  YOUR PROFILE

  • Degree or equivalent qualification in Information Technology or a related field
  • 3+ years' experience as a Senior IT Service Owner or Application Responsible
  • Solid understanding of IT governance, budgeting, resource planning, and risk management at a strategic level
  • Experience conducting or approving analysis and design prior to development
  • Lead or actively contribute to development, testing, and deployment activities in line with standards and best practices
  • Hands-on experience in installing and configuring hardware and software
  • Advocate for and support agile methodologies and tools
  • Proficient in Unix and Windows Server environments, including application support
  • Knowledge of database technologies such as PostgreSQL and Microsoft SQL ServeR
  • Strong analytical and organisational skills
  • Independent worker with a high sense of ownership and accountability
  • Excellent communication, problem-solving, and stakeholder management skills
  • Effective negotiation skills across diverse stakeholder groups
  • Fluent in English; German is a plus

  We can only consider candidates who can start immediately.