Senior GIS Business Referent

Job Offer
(strictly no recruitment agencies)

We are looking for passionate candidates ready to contribute to our humanitarian mission.

Below, you will find the job details and the qualifications we are looking for.

Do your qualifications and experience not exactly match all requirements of the job?

At MSF OCG, we are committed to an inclusive culture that supports and amplifies the diverse voices of our staff members. We strive to create workplaces where teams of people with diverse backgrounds, characteristics, perspectives, ideas and experiences work together to advance MSF's social mission and create better outcomes for our patients and the communities we work with.

We understand that some people may hesitate to apply for employment if they don't meet all listed job requirements. Research shows that this is especially true for women. If you believe your profile is a good match for this position, we invite you to apply even if you don’t fulfil every listed qualification.

We encourage applications from individuals of all genders, ages, sexual orientations, ethnicities, background, religions, beliefs, ability status, and all other diversity characteristics.

MSF does not tolerate sexual exploitation and abuse, any kind of discrimination or harassment, including sexual harassment. All selected candidates will undergo reference checks.

Médecins Sans Frontières is an independent, international medical and humanitarian organization that provides care to people in need, people affected by natural or man-made disasters, and victims of armed conflict, without discrimination and without regard to race, religion, creed or political affiliation (MSF Charter).

The MSF movement is built around 5 operational centers supported by 24 sections and offices worldwide.

GIS at MSF has been developed as a service to MSF operations since 2013. In January 2021, the GIS services was transformed in an Intersectional Centre of Expertise & Services serving effectively the full Movement. The GIS Centre is coordinated out of Geneva and organized as a network of internal and external partners spread out across France, Austria, and Czech Republic, etc. MSF’ GIS core mission is to support informed decision-making through better spatial comprehension, enhancing the focus of health services around patients, and increasing the impact and efficiency of MSF’s regular and emergency interventions. GIS Service team aims to provide an inter-MSF operational support system, thanks to a framework of dedicated tools and services, that is reliable, agile, adapted to emergency contexts and needs, timely, and efficient.

The Senior GIS Business Referent plays a central role in coordinating and supporting the deployment, use, and

continuous improvement of the Security Context GeoAPP and related information management tools. Beyond

technical GIS expertise, this role requires a strong humanitarian operational background to ensure that geospatial

solutions are not only functional, but truly meaningful and usable in the field. The position ensures that GIS

solutions bring tangible operational value to field teams by aligning technical deployments with Mission’s needs.

The role also contributes to the development of new thematic tools (e.g., WASH, Health) and promotes best

practices in secure, responsible, and context-adapted geospatial data use. By bridging the gap between technical

systems and operational needs, the Senior GIS Business Referent ensures that GIS tools bring real business value,

reinforce safe access, and support informed, context-sensitive action across missions.

1.       Application Deployment & Coordination

• Lead and coordinate deployment planning of the Security Context GeoApp with Advisors, SFPs and Missions stakeholders.

• Support implementation and scale-up of the application across missions and contexts.

• Manage modifications and configuration requests based on operational needs.

• Ensure alignment with organizational information management workflows and data protection standards.

1. Operational Support & Maintenance

• Provide frontline user support and troubleshooting (hotline function).

• Oversee routine maintenance of the application, including access rights, data integrity, and system updates.

• Monitor usage levels and data quality to ensure effective adoption and operational relevance.

• Coordinate with technical teams to resolve system issues or improvements.

1. Contextualization & Governance

• Support definition of areas of responsibility and contextual parameters within the tool.

• Ensure the Security Context GeoApp reflects each mission’s operational reality and risk environment.

• Facilitate and participate in the Security Working Group, supporting guidance, best practices, and decision-making.

1. Training & Capacity Building

• Design and deliver briefings, onboarding, and training sessions for new users.

• Develop support materials such as user guides, workflows, and FAQs.

• Promote a user-centered approach to information system adoption.

1. Development of New Operational Tools

• Contribute to the design and rollout of new GIS-enabled tools for thematic sectors (e.g., WASH, Health).

• Ensure operational relevance and field usability are integrated into tool development cycles.

• Support testing, piloting, and feedback loops with field teams.

1. Migration & System Evolution

• Support and coordinate the migration of the Security Context GeoApp to the Experience Builder format.

• Ensure continuity of data and workflow integrity during transition phases.

Education

• Tertiary degree in a related field such as Quality Assurance and Information Systems

• Certifications in testing and quality assurance such as ISTQB

Experience

• 3 to 5 years of work experience in humanitarian/GIS humanitarian is required.

• 1 year of work experience in a similar experience

• Experience in an international and multicultural environment.

• Significant field experience in MSF Operations (required).

Languages

• English and French are the working languages of MSF Switzerland. Fluency in both English and French is required for this position (oral and written).

Skills/ Technical competencies

• Excellent understanding of the humanitarian sector and the application of GIS within the sector

• Mastering ArcGIS Pro software

• Mastering various tools in Esri suite

• Natural leadership and influence in teamwork

• Excellent knowledge of project management and time management

• Strong capacity to capture the end users needs and good sense of support

• Knowledge of Mobile Data Collection tools is an asset

• Knowledge of FME or other integration tools is a plus

• Knowledge of QGIS is plus

Personal Abilities/Qualities

• Outstanding capacity to deliver

• Autonomous and very well organized

• Excellent team player and supportive

• Strong oral and written presentation skills

• Interpersonal-cultural sensitivity

• Strong problem-solving and analytical thinking.

• User-oriented and pragmatic approach to technological adoption.

• Ability to work independently and drive processes forward.

• Experience delivering user support and capacity building

• Quality and results oriented

• Openness, curiosity, practical and pragmatic spirit

• Committed to MSF values

• Full-time position 100% (40h/week)

• Fixed-term contract, 18 months

• Working place: one of the MSF Operational Centers (except Geneva)

• Ideal start date: March 2nd, 2026

• Gross annual salary depends on the work location

Candidates are invited to submit their application exclusively through our recruitment platform, following these guidelines:

• CV (maximum 2 pages)

• Cover letter (maximum 1 page)

• Documents must be submitted in either English or French.

The application deadline is January 4th 2026

We reserve the right to close this vacancy earlier if we receive a sufficient number of quality applications.

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All applications will be treated confidentially.

Only shortlisted candidates will be contacted.

Please note that we do not wish to use the services of recruitment or placement agencies.