Typewise (YC S22) is an AI Agent Platform for customer service teams where orchestrated, fully agentic systems resolve customer requests end-to-end by taking real actions across an enterprise’s entire tech stack. Fortune 500 companies including Unilever and DPD rely on Typewise to cut operational effort while improving communication quality, consistency, and customer satisfaction.
Our platform blends the latest advances in large language models with proprietary AI technology developed together with ETH Zurich’s world-leading AI Center. We integrate seamlessly with complex enterprise environments such as CRM, ERP, knowledge bases, and custom systems, while meeting the highest standards of security, privacy, and reliability.
We’re looking for a AI Engineer (full-time, based in Zürich) to join our AI team, which currently comprises three AI Engineers and an MLOps Engineer.
About the role
As part of our AI team, you'll research and implement novel approaches to natural language understanding, multi-agent coordination, and hybrid AI-human systems. You'll architect solutions that seamlessly integrate with 200+ systems via deep native integrations and MCPs, giving you exposure to real-world, production-scale challenges that push the boundaries of what's possible with AI. The direct feedback loop with our customers allows you to iterate rapidly on techniques that deliver measurable business impact to reduce effort by over 50% while maintaining quality and control through sophisticated hybrid intelligence architectures.
Join us in building the future of agentic AI, where your contributions will directly shape product innovation and help define best practices in an emerging field. You'll have the autonomy to explore new research directions while seeing your work deployed at scale, trusted by global enterprises with the highest standards for security, governance, and performance.
Why work for Typewise
We’re a 20 people, passionate, international team based in Zurich, Lisbon, Barcelona, Amsterdam and beyond. We thrive on a fast-paced, fast-growing, flexible environment with flat hierarchy and individual ownership:
- Make a significant impact on the development of a fresh, innovative and growing product with global potential to reach millions of people
- Short decision-making processes, and we use a lean and agile approach to development
- Quarterly physical meetups in awesome locations (paid for by the company)
- Flexible hours and hybrid work (2-3 days in the Zurich office)
- Competitive salaries with stock option possibilities
Your profile
- Degree in computer science or comparable experience
- 3+ years of professional experience building and deploying ML algorithms
- Excellent programming skills in Python, including clean/modular and production-ready code
- Deep understanding of LLM orchestration and multi-agent frameworks, preferably LangGraph
- Understanding of cloud systems (preferably AWS), and experience with Docker and Kubernetes is a plus
- Positive and open attitude toward clients
- Team player, inquisitive personality, and a (good) sense of humor
Excited? Say hello!
If you want to be part of an innovative and awesome start-up team, and bring your own ideas to life for millions of users, say hello and send us your CV.
About Typewise
Typewise (Y Combinator S22) is a Swiss-American deep tech company, on a mission to make daily lives easier by decoding human thoughts. We build text prediction software for enterprises. Our Fortune 500 clients use Typewise to communicate faster and more effectively. Our technology is co-developed with top researchers from ETH Zurich AI Center.