Senior IT Project ManagerYOUR MISSION
- Deliver on-time, on-budget projects for the Communication and HR department (Intranet, HRIS)
- Manage stakeholders - Drive contact with stakeholders throughout the project lifecycle to understand/set expectations, establish timelines and grow the relationship.
- Manage resources - Coordinate with project contributors (security, infrastructure) and external vendors
- Develop and maintain project plans
- Manage Risks, Issues, Dependencies and Project Changes to ensure quality outcomes for the business
- Track and communicate progress - Create clear status reports for Team and Stakeholders
- Drive developers (internal/external), provide architectural oversight, help troubleshoot design issues
ii. Change & adoption management
- Work with the business project manager when there is one (e.g. HR IS)
- Define governance strategy and support model
- Organize training and write guidelines for end-users
- Communicate on new release
- Continuously get feedback from business stakeholders and end-users
- Drive for optimal adoption of new products and tools
iii. Second level support for all Communication and HR solutions support issues:
- In charge of second level support for these issues
- Distribution of issues to related vendor/team if necessary
- Regular follow up for status of issues
iv. Keep up to date with industry technology and innovate new solutions
v. Ad-interim team management
- Manage 2 internal resources (1 FTE, 1 intern) – including but not limited to: work assignment, support them in their activities, holiday planning, etc
- Manage budget for assigned projects and products owned by the team
- Closely coordinate with other IT team heads and the other ad-interim manager
- Prepare the 2022 budget with the team
- Report to the Head of IT / COO